Why buy from Howard Orloff Volvo? Here is what our customers say....
"This was my first time buying a car at Howard Orloff. I was exceptionally pleased with the courteous service, care and attention to detail of the sales and business staff. They made every effort to please the customer." ~ Phyllis G. (January 2009)
"We have been a loyal Volvo/Orloff customer for 20 years and many Volvos - there is a reason - the car and your dealership!" ~ Walter C. (January 2009)
"There was never a question about whether we would buy another Volvo - even after our accident. The car was amazing in terms of stability under duress. Jay Conley was terrific throughout our new search. WE LOVE YOUR COMPANY!" ~ Shelley G. (February 2009)
"Not only was this a great experience, but my wife left something in the showroom and the salesman delivered it to our house. What service!!!" ~ Richard S. (March 2009)
"A good experience, start to finish. Friendly upbeat staff. Dog friendly is a bonus++!" ~ Don & Elizabeth P. (March 2009)
"This was the best car buying experience I've had." ~ Valerie Y. (April 2009)
"I’m writing to express how pleased I am with my recent purchase...I would especially like to thank Timothy Byrnes, Sales Executive. Without his special care and attention-and let’s not forget-remarkable patience, this sale would not likely have occurred. By not resorting to the typical game and pressure tactics found at many dealers, and by not placing me in a position where I would have to bargain over the price of the car, Timothy Byrnes made me feel very confident and comfortable with the purchase of my vehicle. I would definitely turn to him again when it is time to replace my current Volvo...I can confidently say that you will have my business for many years to come." ~ Michael E. (April 2009)
"Bill Grzesinski was exactly the reason why I bought at Orloff instead of a competitor offering the same price. Service, Service, Service!!" ~ Steven T. (May 2009)
"Very positive experience; we will shop at Orloff again." ~ Howard & Audrey S. (May 2009)
"You made getting a new car easy! Thank you." ~ Norma B. (May 2009)
"Would highly recommend. Loved Bill Grzesinski. We felt no pressure from your dealership. A class act!! Thank you." ~ Mr. & Mrs. Jeff H. (June 2009)
"Tim is a cool dude. He was totally wicked awesome!" ~ Eugene J. (June 2009)
"I want to express our thanks for the professional handling of the events surrounding our Volvo S60. Chuck provided us with information whenever we requested it and treated us with honesty and respect. Chuck is an assest to Howard Orloff Imports and Volvo." ~ Marcia K. (July 2009)
"After purchasing a XC-V70 2002 from your dealership a few months ago we recently took a vacation to the north woods...We heard a strange sound coming from the driver's side wheel and upon inspection we discovered a scratch and a deep dent in the rim...We called your service department on Saturday..We spoke to Bill Nyhan who did not have the part in stock, but Bill Nyhan would order it from Atlanta.....and we should receive it Thursday. About a minute later BIll Nyhan calls us back to say he found the coil spring at the dealer in Oak Park and our son was able to Fed-Ex the part to us on our trip. We were able to continue our vacation plans thanks to Bill Nyhan in service. Bill went the extra mile to help us. Bill Nyhan clearly knows what service means. We can't thank him enough!" - Mr. and Mrs. John I. (July, 2009)
"My many thanks to Orloff Volvo and Robert McConico for your helpful, proffesional, and competent service. Mr. McConico was so very cooperative and did such a good job. No wonder I send so many people to Orloff! Sandra K. (August 2009)
"I just wanted to pass along some positive feedback on your service department. I was working with Thomas (Frizzle) on resolving an ongoing issue with my 2005 S40, and he was very courteous, professional, and helpful in providing me with timely feedback and thoughtful options regarding the work that needed to be done, and how it related to my warranty. I am continually impressed with the employees at this location -- truly great customer service. Thanks! Danny F. (November 2009)
"I purchased my Volvo S70 in 2001 from Howard Orloff., staking claim on a '98 when I learned that Volvo would no longer offer that classic and elegant body-style I had admired for years. Since then, I have been bringing my car to Orloff Volvo for service. A month ago, I brought it in for extensive repairs and scheduled maintenance. Today, I am filled with a sense of appreciation for the quality of service I, and my car, received from Orloff, via Tom McCabe!! Marsha L. (December 2009)
"Your staff is always so cordial and professional. My visit today was brief - windshield wiper blades- yet Amy Fields (always helpful), Thomas Frizzle (he got my car washed) and David Benjamin assisted me in Parts. It is enjoyable coming here. Thanks for the hospitality." ~ Anita (March 2010)
"My recent experience with Howard Orloff was great and it says a lot about the Orloff organization. I want to take the time to say thank you to everyone involved. Thank you so much for everything! Great job Tony Basich and John Kroll." ~ Justin U. (March 2010)
"I write to express my gratitude for the exceptional service I recently received from the team at Howard Orloff Volvo. My amazing experience with Howard Orloff Volvo ensures that I will service my XC90 with the Orloff team and recommend them to whomever will listen. As they predicted, I do "love my Volvo". Thank you for all the help and for the kindness of the Howard Orloff associates." ~ Dina (March 2010)
"I am writing to thank you for the outstanding service that I have received from your dealership. In the last ten days, I have had some major league car issues that included the need to correct a faulty oil change provided by a different vendor and being hit by a motorist while driving a loaner from your dealership. Needless to say, none of these experiences were pleasant. However, through all of it, your people have been outstanding. Kent Feldmann, in particular, has been exceptional in fielding my calls, answering my questions and making sure that I am satisfied with the work performed." ~ Scott (May 2010)
